Information & Operational Technology

2020 witnessed a significant transformation of the Information Technology department into an agile and more adaptable workforce, meeting the challenges of Oil and Gas 4.0 and Hyper Automation. This culminated in the renaming of the department to Information and Operational Technology (IT/OT) to more accurately reflect both Hyper Automation and the combining of Cyber security responsibilities within process automation into one department. While the amalgamation of responsibilities commenced as a cyber-security agenda in 2019, this initiative has expanded to now include the fields of Data Science, Artificial Intelligence, Robotic Process Automation, and Cloud computing.

During 2020, four pillars of departmental strategy have been initiated that shall be maintained through the 2021 outlook, including:

  1. Improving Business Performance.
  2. Building Internal National Capabilities.
  3. Developing Corporate Governance.
  4. Turning Data into Information.

Key highlights in 2020 have defined a backdrop of cyber resilience, improved governance, controlled risk, improved infrastructure, higher process efficiencies, and agile services.

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