Information & Communications Technology
During 2017, the Information Technology (IT) department moved towards a system of industry standards of governance by training all relevant staff on the Information Technology Infrastructure Library (ITIL) foundation level, which is the operating governance model adopted by the Bahrain Information and eGovernment Authority (IGA). The IT department now includes either Operational Technology (OT), along with the traditional IT groups within a single set of governance frameworks and cyber security standards. The department and underlying technology are moving towards a Critical Information Technology Infrastructure (CIIP) model, now accepted as compulsory regulatory framework in North America and Europe for any IT infrastructure critical to state operation.
The year has seen a significant emphasis on Cyber Security Awareness with improvements in risk, human capital, and technology. Tatweer IT have implemented technology to recover critical systems to operational status within short time frames.